Dramatically reduce your business comunication costs with our VoIP Telephony and VoIP Virtual PBX

W2C’s VoIP platform provides a fully featured Virtual PBX for any size business without the associated and expensive  costs of a hardware version.

It is essential that a business maximise service levels but at minimal cost and nowhere is this more important than in communications. W2C’s VoIP Virtual PBX is the solution!

Our Virtual PBX (also called Virtual Switchboard) connects your business using  a high speed Internet connection.

Applications like connecting home workers and branch offices with free calls and with  functionality including audio conferencing and call recoding, make VoIP technology the increasingly preferred choice of business.

Solution Features

• Complete phone solution – Provides call switching, routing & queuing without the cost of traditional wiring and inflexibility.
• Functionality rich including, Auto Attendant (e.g. push 1 for sales, 2 for support, etc.), Call Recording and Conferencing facilities.
• Scaleable – unlimited extensions and phone lines through the use of SIP (Session Initiation Protocol) connectivity.
• Includes soft phones for desktops and laptops, or corded IP phones for use in Contact/ Call centres with web based configuration & status indication with easy phone system management.
• Integrate our Hotel module for Hotel functionality.
• Unified Communications – Receive and make calls on your mobile handset through the use of our soft phone – enables remote working and eliminates roaming charges when travelling.
• Quality of Service managed to ensure voice and data quality is as good and better than traditional PSTN lines
• Receive & Make calls via the standard PSTN using VoIP Gateways or cards

 Business benefits

• Purchase cost dramatically lower than a traditional hardware PBX
• Reduce and eliminate long distance and multi-site office call costs
• Monthly costs are significantly lower for line rental, broadband and call charges
• Click to Dial & Call Pop-up for Microsoft Outlook offering integration with office systems and CRM’s
• Solution enables disaster recovery to be delivered quicker, easier and more reliably as well as removing the complication of office moves or organisation expansion